About SMA Solar Inverters

SMA is a world renowned German manufacturer of solar inverters which was founded in 1981. Their premium inverters come with a five-year warranty and are easily identified by their red box. However, they also come in other colours including blue and yellow. SMA also manufacture the rebadged range of Schuco inverters which are distributed throughout Australia.

Our experienced team services and repairs the following models in the SMA range of inverters:

  • Sunny Boy
  • Sunny Tripower
  • Sunny Central
  • Compact MVPP
  • MV Power Platform

 

Are there any common faults among SMA inverters?

  • Disturbance
  • vac-BFR
  • Varistor Failure

If your SMA inverter develops a fault, please refer to this table to find out what to do.

 

What is the warranty process for faulty SMA inverters?

In the event that your SMA inverter stops working, as an SMA service partner, we are happy to help you with a warranty claim. As long as your unit still falls within the warranty period we can assist with all types of warranty repairs or replace the whole unit if necessary. You just need to provide us with:

  • A copy of your receipt to prove that the inverter is still within the warranty period.
  • Any information you can provide about your installation.
  • Your inverter’s serial number which is located on a label on the upper right-hand side of the unit.

Once you’ve supplied these details, we can submit the warranty claim on your behalf. Once it has been approved, we’ll contact you to arrange a suitable time for your replacement parts or replacement inverter to be installed.

 

What support is available for SMA inverters that are out of warranty?

In the event your SMA inverter develops a fault after the warranty period has expired, we can still attend to conduct a health check on your system. We always bring replacement inverters and spare parts with us, so regardless of the fault we can get you back up and running in the one visit.

 

Monitoring Your SMA Inverter

To ensure you get the greatest efficiency out of your system we strongly recommend that you monitor it regularly. A major part of this involves checking your inverter’s yield.

Monitoring Your SMA Inverter

 

Contact Solargain for more information

If you’re experiencing problems with your SMA inverter, feel free to speak with someone from our service team today by calling 1300 73 93 55 or filling out the form below.

 

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