Testimonials

The team at Solargain have been extremely diligent throughout the entire process - from initial contact thru to handover. They succeed where most fail by providing clear and efficient communication throughout every stage. They explained in simple terms and where we asked for more detail they were more than happy to clarify. If you’re getting multiple quotes for solar I would encourage you to include Solargain in the list.

My husband and I did a huge amount of research before installing solar, learning a lot about the various panels and inverters and their differences. We also read lots of reviews on the internet before selecting four companies to quote. In the end, we selected Solargain and could not be happier with our choice! Their customer service was outstanding! Their quote was the most competitive and the panel they offered for the price was a superior panel to the other companies. Those factors combined made it a 'no-brainer' to go with them! We were also super impressed with the installation on our tiled roof. They took great care not to damage the pointing on the roof which could easily have happened. Take advantage of all our research and just choose Solargain. You can't go wrong! Thank you to all the team there including the fantastic ladies in the office that were so friendly, helpful and very well organised. This is an outstanding company through and through. Well done!

The team at Solargain were fantastic! From the beginning we had clear quotes and conversations that uncomplicated what can be a complicated topic. The online quote system is fast and efficient. When the team came to install they were helpful and respectful and able to problem solve very quickly ( we had a problem with our roof tiles being concreated in. Overall super happy with everything.

From making enquiries to purchasing and installing solar, people at Solargain deliver timely, trustworthy and deliver great professional work. They take you step by step through the process of changing to solar. Highly recommend.

We used Solargain in 2015 to install a 3kW system at Yallingup, then again in 2018 to add another 1kW of PV. We have just used them again to upgrade the system to 8.59kW, replace the old (perfectly functioning) inverter with a 5kW Huawei, install a 10kWh Huawei battery and install blackout backup as the grid is a bit unreliable. The planning, communication and service on each occasion has been perfect, in particular from Leighton in head office. Our latest installation involved negotiations with Western Power over some voltage drop issues. This was also handled well with a good outcome (we are allowed to export limit to solve the issue- a big step from a usually inflexible state regulator).

The system is close to perfect. The Huawei inverter is simple and amazing, able to provide a full 5kW to the house while simultaneously charging the battery with whatever extra is available from the panels. The battery kicks in quickly to cover loads above the inverter's output so we are now averaging 99.5% self-sufficiency! This includes charging a fully electric car from a dedicated 15A outlet and liberal use of reverse cycle A/C during the hot days.

Also a shoutout to Green Wave Solar Dunsborough who did the installation. Professional, neat and very reliable, hard working team. This was a complex installation involving backup circuits which went without a hitch. They also came back on Saturday as rain had held them up. Brilliant.

We're extremely happy with our decision to partner with Solargain Hervey Bay to supply & install our Solar PV system.

Steven has a wealth of product knowledge and patiently worked with us to design the system to suit our requirements. The entire Solargain Hervey Bay team are well organised which streamlined the whole installation process. The installers are extremely professional and went above and beyond to work through pre-existing wiring problems discovered in our meter box.

If you're considering solar, contact Steven and his team.

Solargain was a great company to deal with excellent customer service before installation and the installation team were extremely professional too. Anybody wanting solar power or hot water I would highly recommend this company, infact I already have to other family members and friends.

I'd just like to say how friendly, honest and competitively-priced Solargain have been. From the telephone customer service to the salesman to the installers, I always felt I was dealing with knowledgeable, reasonable people. I wouldn't hesitate in recommending them to anyone wanting to install solar.

Terri and I would to like to thank you and Solargain for the recent installation of our 1.5KW system. We still can’t believe that it took under 3 weeks from seeing you on 11th April 2011 and the system was up and running on 28th April 2011. You were the 2nd company that we had come out to quote us but it was your professionalism and friendly attitude that made us go with you ( the price was good too) you answered all our questions as well as taking photos of the roof and meter box which wasn’t done by the other company. Greg and Mark (the installers) arrived at 11.15 AM on 28th April and worked like trojans. I asked them on two occasions if they wanted to stop for a drink but both times the answer was no thanks. It was only at the end when they had finished I asked them again and the answer was going to be no thanks but when they saw the doughnuts and tim tams yes, please.

They were packed and gone by 3.00 PM with no mess in the yard at all. Greg said the second electrician would be out on 2nd May 2011 to sign off on the electrical work and sure enough 11.00 AM on Monday he was there. We are now just waiting for the solar meter from SP Ausnet. Once again I would like to thank all of you for your help and would definitely recommend your services to anyone.

As a technical nerd, I researched heavily both the inverter, installer and battery solutions for my home. My major criteria were reliability, features and ability to add battery pack option for when grid down. The Fronius Symo was found to be the hands-down winner. Long warranty from long-lived company, offline ability, firmware upgradeable, data exportable, graph-able statistics from at home or overseas via the web on PC or phone. Next was to find a high-quality local installer that knew the product inside out and could answer the tough questions. After speaking to almost a dozen installers Solargain Malaga won hands down again. No question was too hard or skipped, experts were summoned when needed, no lies told, no hard sell. Post-install I was awaiting inline for a battery.

After being invited by Jeremy to your Battery seminar in Perth and attending I afterwards spoke to Karl and was assisted with the maths for why the Fronius system was great value for money in the long run. I went away and went through the maths (Depth of discharge, cycles, cell and build quality) and could see it was one of the best value for money battery on the market. The final clincher was the fact the Fronius batteries could output much higher peak current than the other batteries (less likely to trip). As a SMALL plus, it also keeps the system as an all in one brand. Your pre and post support including install staff are amazing and I hope you can personally thank them again for me. System: 5.4kW Panels 5kW Fronius Symo Hybrid Fronius Battery System (LiFePO4)