Solar Power After Sales Questionnaire

We value your opinion! At Solargain, we are dedicated to providing the best possible experience for our customers. Your feedback is incredibly valuable to us, as it helps us understand your needs and preferences better. This short survey is designed to gather insights into your recent experiences with our products/services. By sharing your thoughts, you're not only helping us improve but also ensuring that future interactions are tailored to meet your expectations. Your input will directly shape our efforts in enhancing our offerings and customer service. We appreciate your time and commitment to helping us serve you better. Thank you for being an essential part of our journey towards continual improvement!

Customer Service Feedback
How would you rate the level of customer service when you first made contact with our customer service team?
Installer Feedback
Were the installers punctual?
Did the installers act in a professional manner?
Did the installers explain how the system works?
Did the installers leave the site clean following the installation?
Did you receive your handover pack?
Sales Representative Satisfaction
Please rate your level of satisfaction with your sales representative in the area of professionalism.
Please rate your level of satisfaction with your sales representative in the area of responsiveness.
Please rate your level of satisfaction with your sales representative in the area of presentation.
Please rate your level of satisfaction with your sales representative in the area of product knowledge.
Please rate your level of satisfaction with your sales representative in the area of understanding your requirements.
Your Installation Site Details
Customer Feedback
Your overall satisfaction rating with our company
How likely is it that you would recommend Solargain to a friend or colleague?
0 Not at all likely 10 Extremely likely
Do you give permission for Solargain to use your comments, first name and suburb for advertising purposes?