Solargains’ dedicated service department takes pride in helping all Australians make the most out of their solar investment every day. Local and knowledgeable, our Customer Liaison Officers are always eager to do whatever they can to improve a customers solar experience. This process starts with listening to the issues customers are facing. So, I asked our CLO’s ‘What are the common issues?” Here’s what they had to say. If you would like any further information on any of the issues below our service department are waiting to assist you on 1300 73 93 55. 5. Why is my inverter shutting down?